singpass counter​ 12 25

singpass counter​ 12 25

Blog Article

Singpass helpdesk counter is an official counter where you can get help with Singpass issues or applications.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

At the counter, staff can assist you with account activation, check here password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.